Latest in Operating Systems:

Fix for Windows 10 Update: No Audio Output Device Installed

This fix is for users who have downloaded the latest Windows 10 update and are currently experiencing a “no audio output device is installed” error when they are trying to increase or change their sound. Below is the solution: 1. Search “Device Manager” in the windows box 2. Then expand the “Sound, Video and Game […]

Latest in Software:

How To: Create A Team Site On SharePoint

Create a team site on SharePoint to create projects and share information with your team. Step 1: Sign into your Office 365 account on web browser. Sign in here. Step 2: Go to SharePoint App which can be found in the app launcher icon on the top left corner. Step 3: Go to ‘Create site’. […]

Latest in Hardware:

How to Fix: Mouse or Keyboard not Working in Windows 10

If your Mouse or Keyboard not working in Windows 10 after a recent update or upgrade, here are a few things you could try to fix the issue. Sometimes simply restarting the computer or disconnecting and reconnecting the mouse or keyboard can help, If it does not then this post offers some troubleshooting suggestions that may help […]

Latest in Network:

How to Improve Your Wifi

Lucidica is the IT support team for London businesses.  Thanks for viewing this page, hopefully it helps you solve your technical issue if not feel free to drop us a line here and we’ll provide additional help and support. How to Improve Your Wireless (Wifi) – Change your Wifi router channel to optimize your wireless signal […]


How to Fix: Computer Keeps Restarting

A computer keeps starting may be the sign of many things. Try to scan your computer for any viruses or malware to make sure that isn’t the issue. Second, as we showed in the Problem #1, disable the automatic rebooting to see the Error logs. Check for failed hardware: Hard Drives: Hard drives have a […]

How to fix Slow Computer Issues

Slow Computer Having a Slow Computer is another common issue that makes you want to throw your computer out of the window and send it to the eternity. Pages take ages to load, videos buffer forever, basically, your computer acts like a snail. It may not be entirely your network’s fault, but your computer is […]

How to Fix Blue Screen Of Death 2018 – BSOD

The Blue Screen of Death (aka BSOD) can be your worst nightmare when Windows encounters a critical error from which it can’t recover and can be caused by problems with your computer’s hardware or issues with hardware driver software. A blue screen occurs when Windows encounters a “STOP Error.” This critical failure causes Windows to […]

How To: Delete A Team Site On SharePoint

If you no longer need a SharePoint team site, you may wish to delete it to free up some space. Here are simple steps to delete your team site. Step 1: Open the site you wish to delete. Step 2: Go to the Settings icon in top right corner and select site information. Step 3: […]

How To: Compare & Merge Two Documents

Working on a shared document without actually sharing online? If you sent a document out for a review, you’ll be able to compare and track changes to the documents and combine them together. Here’s how to Compare and Merge two documents: Step 1 Go to ‘Review’ of your document and then select ‘compare’. Step 2 […]

How To: Automatically Accept Outlook Meeting Invitations

If you’re free on your calendar, you can get automatically accepted for meeting invitations. Hassle free if you don’t like responding when you’re already free. Here’s how to do it: Step 1 On your Outlook, click on File on top tab. Step 2 Select options from the menu. Step 3 A new Window should appear, […]

How to View Other Colleagues Calendar

Need to see a colleagues calendar to see what their things they’ve got scheduled for today? Here’s a quick and easy How to View Other Colleagues Calendar guide to help you do just that. Step 1: On your calendar, select ‘folder’ and go to ‘open calendar’. Step 2: Choose from the selection, in this case, […]

How to Create a customised signature

You’re about to send an email but you want to add a special touch: your signature and some details. Here’s a simple How to Create a customised signature guide on how to end your email with a personalised signature. Step 1: Select a new email, click onto ‘message’ on the bar, go to ‘signature’ and […]

How to: Colour Code Events in your Outlook Calendar

When you have so much things going on in one day, you want to be able to organise your schedule. Colour coding your activities will help you clearly see what needs to be done, what kind of activity it is and whether its urgent or not. This easy ‘how-to’ guide will show you how to […]

How To Collaborate On A Word Document

Don’t waste your time sending files back and forth. Make life easier by working on documents simultaneously with colleagues. We’ll show you how in this easy How To Collaborate On A Word Document guide. NOTE: This feature only works with the following- • Office 365 Subscription. • Latest version of Office installed, from subscription account. […]

How To Turn Your “Out of Office” On

When you’re away from work, sometimes it’s a great idea to let clients and colleagues know when you’ll be back and that their queries are not being ignored. In this How-To guide, we’ll be showing you how to turn your ‘Out of Office’  on using Outlook 365. If you’re using the Outlook Application for Windows or […]

How to Reset Your Office 365 Password

One of the most common questions we get asked here at Lucidica is How do I change my password in Office 365?‘ In this mini guide, we’ll be showing you how to do just that if you know what your current password is, and what to do if you’ve forgotten it. Firstly, if you’ve lost […]