Latest in Operating Systems:

Windows 10 : How to Repair Corrupted Windows 10 System Files

How to Repair Corrupted Windows System Files in Windows 10 Ever been power typing on your keyboard with 100 tabs up on google, trying to get a really important piece of work finished and this horrific blue screen pops up? The immediate reaction for many is ‘why on earth did I not save that file’ […]

Latest in Software:

Google Chrome | Quick Fix | ERR_QUIC_PROTOCOL_ERROR

How to Fix ERR_QUIC_PROTOCOL_ERROR For the last couple of months, we’ve been noticing some problems with Google Chrome. They have not been loading pages correctly and giving the webpage error: ERR_QUIC_PROTOCOL_ERROR. Alternatively, they have been saying “The app is currently unreachable” or “This web page is not available” when using Google docs and in some cases […]

Latest in Hardware:

How to Free Up Space on Your Windows PC

There are two main ways to free up space on your Windows PC. The first is recommended to try first and if you still need space after that then also complete the second stage which deletes system files. To delete temporary files: 1. Search for Disk cleanup from the taskbar and select it from the […]

Latest in Network:

How to Test Your Website Speed

It is estimated that an average website user waits for a maximum of 5 seconds before leaving the website if it has not loaded. To check your website speed click here, type in your URL and the country where the bulk of your customers come from. Once you have started your test it will […]


How to Test a Suspicious Email Link

Sometimes it’s hard to identify what links are legitimate and what links are suspicious. Here is a list of things you can do to check if they are legitimate without clicking on them: 1. Hover over the link and check the domain name looks legitimate 2. if it is a shortened link, there are online […]

How to Change Your Gmail Password

Changing your password can seem like an easy job and then take ages to complete. 1. All you need to do is click on the Gmail app on your phone. Once you are within the app, click the three lines in the top left corner of the app. 2. Scroll down to settings at the […]

How to Set Up a Mobile Hotspot on an Android

When there is no Wi-fi and you need to use the internet on a device that has no mobile data, set up a mobile hotspot! But how can you do that on an Android? 1. Click onto settings and then go onto Wireless and Network. 2. Click more and then tethering and portable hotspot. 3. […]

How to screenshot on a Mac

So there are three ways you can screenshot on a Mac and each one gives you a slightly different screenshotting option. 1. Command-shift-4 then space bar then click on a window. Hitting the space bar turns the cursor into a little camera icon which you can move over an open window. Click on the window […]

How to find my IP address

To find your public IP address of your home network you can do these: 1. The easiest thing to do is go to this web address on the device you want to find out and it will tell you immediately. To find your private IP address of your home network you can do these: 2. […]

How to go onto split screen in Windows 10?

Here is a very quick tip for someone who needs to use their screen more effectively, when typing from another document or wants to finish a job while watching a training video. You just simply need to drag your window to the corner of your screen and they will “snap” into place. Drag a window […]

How to Check Available Space on a Mac

Ever wonder how much free space is available on your Mac’s hard disk or partitions? It’s easy to check in OS X. Plus, if your Mac is running Mac OS 10.7 or later, the interface shows which types of files are taking up the most space, a feature that could help you track down space-hogging […]

How to add your outlook email to the mail app on your iPhone

Some people prefer to have all their email accounts all in one app on their mobile devices (Specifically iPhones) as it is more convenient for them then using 2 different email apps and they might miss emails. This is understandable and luckily, we have the choice to do this: 1. Go to Settings 2. Password […]

Fix for Windows 10 Update: No Audio Output Device Installed

This fix is for users who have downloaded the latest Windows 10 update and are currently experiencing a “no audio output device is installed” error when they are trying to increase or change their sound. Below is the solution: 1. Search “Device Manager” in the windows box 2. Then expand the “Sound, Video and Game […]

Mapping SharePoint as a Network Drive

Lucidica is the IT support team for London businesses.  Thanks for viewing this page, hopefully, it helps you solve your technical issue if not feel free to drop us a line here and we’ll provide additional help and support. Many organisations are using SharePoint or OneDrive and have them mapped as a network drive. Unfortunately, if you […]

How to Fix: Mouse or Keyboard not Working in Windows 10

If your Mouse or Keyboard not working in Windows 10 after a recent update or upgrade, here are a few things you could try to fix the issue. Sometimes simply restarting the computer or disconnecting and reconnecting the mouse or keyboard can help, If it does not then this post offers some troubleshooting suggestions that may help […]

How to Fix: Computer Keeps Restarting

A computer keeps starting may be the sign of many things. Try to scan your computer for any viruses or malware to make sure that isn’t the issue. Second, as we showed in the Problem #1, disable the automatic rebooting to see the Error logs. Check for failed hardware: Hard Drives: Hard drives have a […]