IT Support Contracts
IT Support Contracts & Onsite Support
We cover a lot of services all in one monthly contract that has been specifically created for your business’ budget and needs.
Also, we don’t have size requirements. We have IT support contracts for all sizes of businesses including one-man bands we love when we get the opportunity to grow with a client, right from the very start.
At Lucidica, IT support contracts are what we do.
We aim to provide around the clock IT services for you and deal with all of you technical needs, even if it involves liaising with one of your suppliers!
We are a B2B IT support company and provide technical support to companies all over London from a host of different industries.
Server/NAS only support
Networking (Routers, Switches, Phone Management)
Yearly account engineer meeting
PCs, Laptops and Mobile devices are covered
Not for profit reduced rates
Setting up managed services
How it works
The process we follow to get you on board
01 The Process
01. First Contact
05. Final Step
What we need from you
Couple of questions we ask you
How many Desktops/Laptops do you have and are they PC or Mac?
What operating system are they using?
How are you currently backing up your data? Cloud, do you have a NAS or a Server?
Can you tell me a bit about your networking infrastructure set up? Routers, switches, wireless access points?
Do you have any printers that require support?
Do you know where your emails are hosted? Office 365, Google mail?
Do you have any remote users?
What kind of support are you looking for? Remote? Onsite? Ad-Hoc?
What you need to know
If you have any burning questions you might find them here.
03 Frequesntly Asked Questions
How does the Service Desk work?
How quick is your response time?
How proactive are Lucidica with communication?
How much does and IT Support Contract cost?
Do you have 24/7 IT Support?
Need a quote for IT Support Contracts?
Let us know a little more about your company.