IT Support London

We're a team of friendly engineers based in central London, and we love technology. We realise you might not and that's why we're here to help.

We offer more than IT support, we offer a partnership and a promise that we will work with you to improve and maintain your technology. We aren't your standard IT company who are just there to fix a problem, we are a nerdy but friendly team and really want every client to become part of the Lucidica family.

We're committed to providing our expertise in technology to help your business succeed, it's not just IT support but ensuring that you know how technology can best help your team.

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About Us

A Quick Overview

We are a team of engineers and tech lovers based in London offering IT support for SME’s. We’ve created a business based on our values and with you, our customer, at our core. We work with a select group of partners who help us provide the highest standard of IT support for businesses all over London. Unlike our competitors, we aim to know your business inside and out and to become part of your company, not just hide behind emails.

Our Team

Our Team

Meet the team! Get to know who is behind the phone calls and the emails and learn a little bit about us.

Browse our Team Members

Partners

Our Partners

Get to know our friends and partners and find out who has helped us make Lucidica what it is today!

Browse our partners

Our Values

Our Values

A while back, the Lucidica team sat down and agreed on key values; the driving forces behind everything we do.

Read our values
Learn more about us

Our Services

How can we help you?

We’ve worked with businesses all over London for years and have adapted the services we offer based on what we know works. We provide a variation of different business IT services that help companies from all industries work efficiently digitally. Our main product is IT Support Contracts which is bespoke contract, adapted for your IT needs and covers all of your technology to varying degrees. On top of that, we offer products purchasing, managed services and licenses and web and marketing services. We have got you covered.

IT SUPPORT CONTRACTS & ONSITE SUPPORT

IT Support Contracts

Find out exactly what we provide within our contracts.

MANAGED LICENSING SERVICES

Managed Services

Purchase licensing and cloud services through us and improve your businesses productivity.

HARDWARE SUPPLY & SUPPORT

Products

Save time and money by letting us buy and set up products for you.

WEB DEVELOPMENT & MAINTENANCE

Web Hosting and Development

Make your website look and function like you want.

SHAREPOINT AND SALESFORCE

CRMs

Create a bespoke portal which really caters to your business needs.

Digital Marketing

Digital Marketing

Let us tweet, post, blog for you and tick another job of the to do list!

Learn more about our services

Why Us

How are we different?

We know there’s a lot of IT support companies out there and sometimes it can be hard to choose the right one for you. We work with different industries so contact us and we can provide you with industry based testimonials which can help you make the right decision for your company. We also have a happiness guarantee and a list of things that we know our competitors don’t have. We aim to provide the best service for all our customers and have a first-class relationship with them, supporting them as they grow.

Are We Different?

Difference with Lucidica IT Support

Find out how we are different to the other IT support companies out there.

How are we different

Happiness Guarantee

Our Happiness Guarantee

We want to guarantee your happiness, we even have a policy to prove it!

See our guarantee

Testimonials

Customer Testimonials

Listen to our clients and find out what they think of us and our services.

Read client testimonials
Find out why you should choose us

Our strategic partners

Our certifications and partnerships are something we pride ourselves on and help us stand out from the crowd. We are a Microsoft Gold Partner, a Microsoft Certified Refurbisher and an Expert Partner of 2017 from our Microsoft suppliers. On top of this we are an Apple reseller, 3CX reseller and a Dropbox Business partner. Security wise, we are certified in Cyber Essentials and work with Solarwinds to ensure your technology is up to date. Through partnerships we aim to reach our clients all over London and are part of London Met Accelerator and British Library Business and IP Centre.

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Testimonials

Here is a sneak preview of some of our lovely testimonials from our clients. To view more click here. To see Google reviews from a whole host of people that we’ve been in contact with over the years, click here. Want to be part of our website and write us a testimonial? Get in touch, we’d love to have you.

David Maddox

Director, Maddox Associates

Lucidica understands the pressures on owners running SME’s and it provides a helpful, responsive service for all my IT needs. As a team, they really are our IT department. They helped us streamline all the fundamental systems we have in place for order tracking, financial control and purchasing by setting up our SharePoint site.  Their understanding of SharePoint possibilities and us as a client has not only reduced our overheads but also increased our level of customer service.

Duncan Webster

Director, Asclepios Bioresearch (UK)

Lucidica take a proactive approach to technology ensuring that our current systems work for us while keeping us abreast of where our tech should be heading. They feel like part of the team and genuinely care about our infrastructure and our business.

Sherla Richardson

Associate Director, Therapeutic Arts

Lucidica have always offered a service that is efficient, speedy and value-for-money. I know I can rely on their advice and support in an often technically baffling environment. They provide us a number of IT services and we feel totally safe in their hands. I don’t think I would get a better service elsewhere.

Industries we support

The clients we support aren’t industry specific but the support we provide is. We support industries such as; finance, retail, creative, digital, legal, charity, arts, entertainment, recreation and health industries. Our experience supporting clients all other London from all different industries means that we know what works and we know the pain points of businesses in that industry. We constantly improve and train our staff on industry best practice, so we can provide the highest level of tailored support.

Areas we work in:

We offer Onsite IT Support in areas all over London that include but are not exclusive to these boroughs: Camden, Greenwich, Hackney, Hammersmith, Islington, Kensington and Chelsea, Lambeth, Lewisham, Southwark, Tower Hamlets, Wandsworth and Westminster.