IT Support London

As an IT company based in central London, it’s not surprising that we have a lot of clients based in the capital. Our lovely office in Shoreditch, London is where our engineers and team work to support businesses in London with their technical needs. We know that there are 1000s of IT support companies in London all offering the best solution, but we really believe that we provide an IT support contract like no other. Here are a few reasons why we are different to our competitors and why we are the best IT company in London.

A lot of IT companies in London offer similar services from hardware and software management to onsite and remote support making it hard to see the differences in IT companies. As our services are tailored to small to medium sized businesses, are IT services are created to allow and support the growth of your company. We offer consultation and advice based on your growth plan and have your businesses interest at heart the whole way. Got a big project coming up? We consider that and let you know if there’s anything we can do IT side to support that.

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GET THE BEST LONDON IT SUPPORT

For small and medium sized businesses in London, Lucidica offers the best bespoke IT solutions. We spend time finding out exactly what is important to your business, what problems you’ve had in the past and your busiest times. We tailor your contract to suit those needs and ensure that all engineers in the business understand those as well.

What do we offer?

From IT support packages to Web Development, we offer packages bespoke for start-ups, creating an affordable solution that allow growth. Please see our services below:

Our Services

IT Support Contracts

We offer tailored IT support packages customised for your Shoreditch business.

Managed Services

Purchase licensing and cloud services through us and improve your Shoreditch businesses productivity and accessibility.

Product Purchasing & Setup

Save time and money by letting us buy and set up products for you. We can advise, purchase and prepare and install them in your Shoreditch business.

Web Hosting & Development

You don’t have to hire an in-house web developer in your Shoreditch office or spend your time learning how to do it. Make your website look and function like you want and get your customers to come straight to you.

Sharepoint & Crms

Create a bespoke portal which really caters to your Shoreditch business needs and helps everyone access the details they need to do their job.

Digital Marketing

Let us tweet, post, blog for you and tick another job off the to do list! We will learn about your small business, the branding and your “voice” and create marketing collateral that works with that.

Our Certificates

Our certifications and partnerships are something we pride ourselves on and help us stand out from the crowd. We are a Microsoft Gold Partner, a Microsoft Certified Refurbisher and an Expert Partner of 2017 from our Microsoft suppliers. On top of this we are an Apple reseller and a Dropbox Business partner. Security wise, we are certified in Cyber Essentials and work with Solarwinds to ensure your technology is up to date. Through partnerships we aim to reach our clients all over London and are part of London Met Accelerator and British Library Business and IP Centre.

Testimonials

Here is a sneak preview of some of our lovely testimonials from our clients. To view more see below. To see Google reviews from a whole host of people that we’ve been in contact with over the years, click here. Want to hear from some of our clients based in Shoreditch? Get in touch and we can put you in touch with them.

David Maddox

Director, Maddox Associates

Lucidica understands the pressures on owners running SME’s and it provides a helpful, responsive service for all my IT needs. As a team, they really are our IT department. They helped us streamline all the fundamental systems we have in place for order tracking, financial control and purchasing by setting up our SharePoint site. Their understanding of SharePoint possibilities and us as a client has not only reduced our overheads but also increased our level of customer service.

Duncan Webster

Director, Asclepios Bioresearch (UK)

Lucidica take a proactive approach to technology ensuring that our current systems work for us while keeping us abreast of where our tech should be heading. They feel like part of the team and genuinely care about our infrastructure and our business.

Sherla Richardson

Associate Director, Therapeutic Arts

Lucidica have always offered a service that is efficient, speedy and value-for-money. I know I can rely on their advice and support in an often technically baffling environment. They provide us a number of IT services and we feel totally safe in their hands. I don’t think I would get a better service elsewhere.

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Annette Russell

Founder, So Dam Tuff

I do not ‘get’ IT – thank goodness I have Lucidica to ‘get’ it for me. So many frustrations are something of the past since having Lucidica as my support team. They help with anything and are always happy to do so. Big thank you!

Barbara Mason

Director, Production Team

We would have no hesitation in recommending Lucidica for any IT requirements needed. They have been looking after our company for the past 7 years and I have always found them to be totally professional, reliable and quick off the mark when we have had problems.

Ally Maughan

CEO, People Puzzles

As a business owner, I don’t want to spend my time thinking about IT. I just want it to work! Whether it is sorting out email address, mending broken computers, finding files I have ‘mislaid’, digital marketing or a website redesign, Lucidica have always found the time, care and expertise to really support me and my business.

Anthony Kaye

Managing Director, Campbell Irvine

Lucidica has been our London IT Support Department since 2000. We’re a niche business with 16 staff and are an established FSA-regulated firm so technology is vital to our survival, let alone productivity. We trust them immensely – they always put themselves in our shoes when solving our problems or suggesting further investment in technology.

Rasheed Ogunlaru

Business Owner

Lucidica understand small businesses from one person start-ups to growing SMEs. It’s this combined with their passion for IT and their personable, friendly team that make them stand out. I’ve used their services from IT support, new computer and phone upgrades and they’ve made all these things smooth and easy. I’ve also had the pleasure of working with their cool team who are a real joy.

Clea House

Community and Communications Manager, Magic Me

Our relationship with Lucidica started via our staff attending their excellent training courses. We realised the company was up to date on current issues around web and IT and progressed to being their clients soon after. We are delighted with our new website launched in 2012. It looks great and is very easy and uncomplicated to update. Exactly what we needed! Their day to day web and IT support service is excellent with any issues that take place getting sorted out within a speedy time frame.

Alick Mackenzie

Director, Enabled London

The Lucidica team is a must have for IT support. They’re always on hand to fix the smallest of problems. I value the time and energy they give us.

William Andrews

Greet Therapies

The seminar gave me an appetite to improve my IT facilities and website. The afternoon was full of interesting facts and information that I found was all relevant to running my business. It was well worth the money and I’d recommend these seminars to anyone looking to make the most of their business.

Mark Pavlika

Chief Talent Officer, Morph Talent

We needed some new PCs and Lucidica did a brilliant job researching new products and providing excellent critique based on our business needs. I’m always happy with Lucidica – they are professional, friendly and always willing to help.

Joyce Henderson

Amouage

Lucidica give us peace of mind. If there is a problem, then there is someone to speak with on the phone and if it warrants a site visit, this usually happens quickly. At one point, I had some doubts about a line that was being installed but I received a thorough yet simply-put email from one of the engineers to help me understand. We always receive efficient, timely service and Lucidica’s staff are friendly and easy to work with.